SUPPORT

Technical Support

Newland NPT has a customer-centric approach to support, providing customers and partners with a broad range of services, solutions, tools and processes, managed by a highly responsive and well-trained customer support team. Through its extensive technical support services, Newland NPT is able to help development partners deliver high quality and feature-rich applications that can be certified and run across our comprehensive range of payment devices.

Training

We provide a wide range of technical training sessions (online or in-person), allowing customers and partners to acquire essential knowledge and skills on application development, key loading, terminal management, device repair etc.

Contact Us

Training Topics

  • SDK Toolkit

    SDK Toolkit

  • NAPI / NSDK

    NAPI / NSDK

  • App Template

    App Template

  • Demos

    Demos

  • APP Singing

    APP Singing

  • Key Loading

    Key Loading

  • Repair Training

    Repair Training

Services

Our dedicated service team provides consultancy services for hardware, software or operational issues, including technical analysis, configuration assistance, operational improvement, and training. Additionally, our global service network includes affiliated and fully authorized repair centers which are able to conduct full device maintenance and reworking activities, including secure key loading and tamper-clearing.

This website uses cookies. By continuing to browse this website, you are agreeing to our use of cookies.
Check out our Cookies Policy and Privacy Policy for more information.